"no interpreter was available for a 999 call"

https://www.gazettelive.co.uk/news/teesside-news/patients-sepsis-missed-paramedics-number-15150839

15 September 2018

[…] On January 2 this year, no interpreter was available for a 999 call, meaning a patient did not have a clinician consultation.

This was classed as a form of ineffective triage. […]