Monday, 1 October 2012

"Difficulties" with the new contract for interpreting services 
"There were some difficulties with a new contract for interpreting services for non-English speaking detainees..." (page 9)
"Staff at Stoke said there was a good face-to-face interpreter service available to facilitate investigative interviews, although, under a new contract, there were sometimes delays in obtaining interpreters in person and on the telephone for a particular language." (page 24)

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