15 Feb 2018
Border Force calls checks in language communications firm at Heathrow
thebigword, the Leeds-headquartered translation and interpretation provider, has expanded its work supporting Border Force at Heathrow.
The law enforcement organisation is responsible for immigration and customs controls at the London aviation hub and processes more than 25 million passengers every year.
thebigword will provide telephone interpreting services to officials when dealing with passengers with limited English. The company’s interpreters are fully vetted and security cleared.
Larry Gould, founder and chief executive of thebigword, said: “Border Force does an extremely important job in securing our borders, promoting national prosperity and preventing terrorists and criminals from entering the UK.
“We are proud to be supporting Border Force’s efforts at Heathrow with our expert telephone interpreting services to ensure that all passengers are dealt with quickly and fairly.”