HoC Justice Committee
23 May 2012
Karl Tuner (Kingston upon Hull East, Labour)
Are there any specifics where you think it’s gone wrong?
I am thinking of the Language Services Framework, for example, the Applied Language Solutions, in my own experience it’s been a disaster.
Kenneth Clarke (Lord Chancellor, Secretary of State, Justice; Rushcliffe, Conservative)
Yes, that is a bit of an industrial dispute. Well, it’s a bit of an industrial dispute. We are […] we thought it was completely out of control the expenditure on the interpretation service we therefore... that is why we went out to contract to try to systemise it and really get our costs under control and actually it’s people who interpret in particular languages who’ve got upset about the impact on their potential income... so I am not closely involved but at the moment I am looking at that and thinking this is largely an industrial relations dispute and pay and conditions dispute which I hope will soon be resolved and it is getting better.
(from 15:21:15 to 15:22:01)