24 June 2013
Courts: Translation Services
John Leech (Manchester, Withington, Liberal Democrat)
To ask the Secretary of State for Justice what estimate his Department has made of the costs of jobs procured outside the framework agreement between his Department and Capita IT under the interpreting and translation services and applied language solutions contract.
Helen Grant (Maidstone and The Weald, Conservative)
There has been a dramatic improvement in the performance of the interpreter contract since initial problems at the start of 2012, with the vast majority of bookings now being completed and a major reduction in complaints. Our changes saved taxpayers £15 million in the first year of the contract. We have recently put in place a series of changes to fees to drive further improvement, following discussions with interpreters and the contractor.
The Ministry of Justice is currently in the process of collecting data about interpretation jobs procured outside of the framework. This work is being progressed in light of recommendations made by the Justice Committee. I will be in a position to confirm on our estimate of monthly expenditure from April 2013 onwards after the summer, once this data has been collected and verified.