28 July 2014 by Malcolm Fowler
Poor
interpretation
Minister
Shailesh Vara assures parliament that there is less and ever less to worry
about over interpreter delivery through Capita. He has that on the highest
authority: Capita itself, a wholly disinterested party – not.
As
against that: 2,480 cases disrupted due to the lack of an interpreter; a marked
rise in interpreters’ late arrival; still a significant falling back on the
old, tried and tested arrangement pre-framework agreement.
So
many instances in a quarter is scarcely small beer. How is it a cause for
rejoicing that the figure was even higher for the last quarter of last year?
There were no such major shortfalls before.
There
is no computation of the hidden costs of delays and disruption, let alone the
less measurable costs in emotional damage for parties to proceedings, to the
rule of law and its blood brother public confidence in the criminal justice
system. It is meaningless, therefore, to speak airily and arrogantly about
savings made.
Interesting,
is it not, that neither the Ministry of Justice nor Capita even bother any
longer to respond to my several outstanding complaints.
Justice
demands a return to candour and sanity, and sooner rather than later.
Malcolm
Fowler, Dennings, Tipton, West Midlands
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