NHS: Ict
Department of Health and Social Care written
question – answered on 17th January 2019.
Keith Vaz Labour,
Leicester East
To ask the Secretary of State for Health and Social
Care, what steps he is taking to ensure access to new digital services provided
by the NHS by people that do not speak English as a first language.
Jackie
Doyle-Price The Parliamentary Under-Secretary for Health and Social Care
We are committed to ensuring that all those using
the National Health Service have fair and equitable access to high quality,
effective healthcare services that are responsive to all patients’ needs.
For people who use NHS.UK links are made available
to a translation tool, for those who require help with translation as the vast majority
of its content is in English. Health information in other languages is
available at the following link:
When an appointment is booked through the NHS App,
individuals can specify whether a translator is required.
As part of its on-going user research, NHS Digital
frequently tests its English-language content and services with a wide range of
users, including those who have English as a second language.
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