"no interpreter was provided"

https://metro.co.uk/2019/06/22/child-refugee-not-go-school-no-one-believed-18-10030576/

22 Jun 2019

[…] Recalling his first meeting with social services, he said ‘no interpreter was provided’ and he had ‘no idea what they were asking’, making him feel ‘very overwhelmed and scared that he would be sent home’. […]