26 July 2012
MoJ's use of interpretation & translation service is questioned
The Justice Select Committee has launched a call for written evidence on the provision of interpretation and translation services since Applied Language Solutions (ALS) began operating as the Ministry of Justice’s sole contractor for language services in February 2012.
ALS has encountered numerous hitches since accepting the contract. The committee aims to explore the reasons for changing the arrangements for interpreter services, the nature of the procurement process, the experiences of courts and prisons, the effectiveness of the complaints process, steps taken to resolve under-performance, and the arrangements for monitoring the management of the contract. Submissions are due by 3 September.