19 July 2012 by Paul Rogerson
Wheeldon
should get the Buckles treatment
[…] The parallels with the
courtroom interpreting shambles appear irresistible. Here was a contract let to
one of that fast-growing breed of aggressively expanding outsourcers (Applied
Language Solutions, subsequently Capita) which has gone badly wrong. It seems
the provider couldn’t get enough people to work for it, because the work was
fleeting and the pay too low. And the public sector has been left to absorb the
costs and muddle on, as of course it must.
What’s worse, even though
it’s your money, government is coy about disclosing financial details,
citing that weaseling get-out clause ‘commercial confidentiality’. An official
enquiry into this sorry mess is long overdue. But written evidence is not
enough. As the paper which broke the story, the Gazette would like to
see Gavin Wheeldon, late of Applied Language Solutions and Capita, and other
parties involved summoned before MPs to explain themselves - just like G4S
chief executive Nick Buckles. Nothing less will do.
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