https://www.champnews.com/story.asp?id=GN4_ART_1733608
Share your views on language services in the local NHS
Sefton patients are
being urged to share their views on language services used in the NHS across
Liverpool.
The team at NHS
Liverpool Clinical Commissioning Group (CCG) are asking people for virws on
services including interpreters, translated materials, and alternative format
information.
Currently each local
NHS organisation is responsible for organising their own language services, but
sometimes this has led to variations in quality of service and poor patient
experience. As part of improving care for patients who depend on language
services, the local NHS is now looking at ways to introduce a more consistent
approach to contracting arrangements across all health services in Liverpool
and Sefton.
This includes the
care provided in local hospitals, GP surgeries, GP out of hours, community
healthcare, and mental health services. To help inform planning, between now
and the end of October, the CCG is seeking the views of language service users,
health professionals, community groups, and language service providers.
People can share
their views by filling out a short online questionnaire at
www.liverpoolccg.nhs.uk or by requesting a paper version of the questionnaire
by calling 0151 247 6409, emailing communications@liverpoolccg.nhs.uk, or
texting 07920 206 386. These contact details can also be used to request this
information in another language or format, if required. […]