Showing posts with label Translation. Show all posts
Showing posts with label Translation. Show all posts

Tuesday, 18 August 2015

Judge criticises LAA over translation costs

http://www.lawgazette.co.uk/law/judge-criticises-laa-over-translation-costs/5050598.fullarticle 
18 August 2015 by Monidipa Fouzder

Judge criticises LAA over translation costs
The Legal Aid Agency has been criticised for its lack of cooperation in determining who should bear the cost of translating documents during court proceedings.
The agency was invited by Her Honour Judge Lynn Roberts, sitting at Chelmsford Family Court, to clarify its position and the legal basis for it in care proceedings brought by a local authority. The matter pertained to Polish parents who were entitled to non-means-tested and non-merits-tested legal aid who were unable to read untranslated documents.
In her judgment, Suffolk County Council v The Mother and The Father and The Child, Roberts highlighted ‘fruitless’ attempts to get the agency to ’provide a clear view’ of its position ’and equally importantly, the basis for [its] position’.
The agency, she said, was invited to intervene in the case ‘in order that a decision could be reached by the court which could be relied on in this case and in others with the benefit of the LAA’s considered position’.
Roberts said she was surprised to receive an email from the agency in which it declined the invitation and suggested that costs be split equally between the parties involved. This was one of four options put forward to the court by the local authority.
Roberts said the agency, in its ‘disappointing’ email, not only misunderstood the position of the local authority but also failed ’to set out any basis for the decision or clarify whether this is in fact a decision or merely “a suggestion”’.
The agency did not attend court to make representations or respond to an invitation by the father’s lawyer to clarify its position, the judgment stated.
‘The LAA has had every opportunity to participate fully but have failed to assist the court or the parties by clarifying their position or the legal basis for it,’ Roberts said.
Roberts, not believing it to be correct that costs should be shared equally, said the role of translators was ‘comparable to that of interpreters’.
‘HMCTS pays for interpreters to assist parties at hearings; it is for the solicitor to arrange via public funding for interpreters to assist parties at hearings; it is for the solicitor to arrange via public funding for interpreters to attend court for the purpose of taking instructions outside court (although this is often overlooked),’ Roberts said.
‘It is also for the solicitors to arrange via public funding for interpreters to attend their offices for the purpose of assistance in taking instructions and giving advice. I do not see why written documents should be treated differently.’
Roberts ordered that the cost of translating the documents filed and served during the proceedings be paid by the party requiring the translation ‘provided that party is publicly funded’. As a result, the agency would bear the costs incurred on that party’s public funding certificate.
But ‘only such documents or parts thereof which are necessary for the party to have translated in order to understand the case as it relates to that party shall be translated’, she ordered.
Roberts said no discussion in relation to the position of parties who were not publicly funded, such as interveners or family members, had taken place ‘because it was not relevant to the case’.
‘Nothing I have said in this judgment should be read as implying anything about the funding of translation which may be necessary in such cases’, she added.
A Legal Aid Agency spokesperson said: ‘Legal aid can be provided for translation services where appropriate. We have been in contact with the court in relation to this case and have established that funding can be provided in these particular circumstances.’


Friday, 6 March 2015

Wisbech-based translator says she has been left thousands of pounds out of pocket

http://www.wisbechstandard.co.uk/news/wisbech_based_translator_says_she_has_been_left_thousands_of_pounds_out_of_pocket_1_3982127
6 March 2015
Wisbech-based translator says she has been left thousands of pounds out of pocket
The Wisbech-based interpreter says she is owed more than £3,500 by Convocco for services she provided to the county’s children’s services last summer.
The woman worked for the council after being contracted by Convocco because the work required her high expertise.
“Convocco needed a fully qualified interpreter,” she said.
“But since then I have been fighting to get my money. I have obtained a county court judgement but as I can’t find a proper address for Convocco I have so far been unable to do anything with it.”
MP Steve Barclay says he has since discovered the county council ended up paying Convocco more than £50,000 last year for translation services even though the company had previously gone bust.
The NE Cambs MP says he wants to know the full extent of the council’s dealings with Convocco Ltd, a Birmingham-based company that appears to have gone through at least four name changes since 2008.
Mr Barclay said: “It is shocking that tax payers funds have continued to be paid to a firm which appears to operate like a revolving door.
“It appears one company goes bust or is wound up and then relatives set up another company in order to continue to receiving payments from the county council but to avoid paying workers the money they are due.
“Serious questions need to be asked internally over the controls that were in place over these payments which clearly have gone wrong.
“More importantly I want to know why a deaf ear was turned to the pleas that were made by my constituent when she first raised concerns over her lack of payment.
“There is also a wider concern beyond Cambridgeshire as to why this firm, that appears to operate unethically in failing to pay translators, has received funds from a number of councils after earlier companies were shut down. “
Mr Barclay said he has written to the both the Lord Chancellor and Secretary of State for Local Government “to alert them to these concerns so that any existing loopholes can be closed”.
The Wisbech translator says she has been to Birmingham, where Convocco are based, to try to track them down.
“I have found a lot of information on the internet but all the addresses appear to be just places for mail to be sent,” she said.
“I wanted to know how such a company could be used by Cambs County Council but my investigations have shown it is used by lots of different authorities and there are other interpreters, not only locally but from around the country who are in the same position as me and owed money,” she said.
She added: “I want to know why the council uses a company that does not pay its staff. Surely they should carry out proper checks?”
Jo Luck, the council’s corporate contracts manager for admitted there had been confusion over Convocco as its predecessor ALS (UK) Ltd did have a contract with the council.
However, when ALS went into liquidation on May 1 2013 the contract did not get transferred to Convocco as it was a separate trading company.
Mrs Luck said staff was notified in an email later that month that the company no longer had an agreement with the council. A second email was sent in July to clarify that the ALS contract had not been transferred to Convocco.
It is possible that Convocco have contacted users directly and it is possible that their services were paid for by a purchase order.
Mrs Luck has investigated those officers who have used Convocco in the last 12 months and will be writing to all relevant heads of service to remind them of their obligations under the contract regulations.
“I will also make them aware of the information we now have regarding Convocco’s treatment of the interpreters working for them,” she said.
A county council spokesman said: “Translation services can be vital to ensuring that children are safeguarded. The Council paid this company for the services that it’s employee provided and would expect the employer to honour its contracts with is employees as it does of all its suppliers.
The Council has recently tendered a new contract for interpretation and translation services which will ensure that value for money achieved. Staff have been made aware that only suppliers appointed under this contract should be used.”

Friday, 23 January 2015

Disqualified Stroud director ordered to pay back £200k

http://www.stroudlife.co.uk/Disqualified-Stroud-director-ordered-pay-200k/story-25914129-detail/story.html 
23 January 2015

Disqualified Stroud director ordered to pay back £200k
A Stroud businessman who was banned from managing companies has been ordered to pay £200,000 in compensation, costs and confiscated money.
John William Dixon, who was sentenced at Bristol Crown Court last month after admitting acting in the management of two translation companies while disqualified, was told to pay back money owed to translators who were never paid.
“Mr Dixon operated a translation service but did not pay his staff,” said Department of Business, Innovation & Skills (BIS) investigation officer Tony James after the hearing to determine how much he should pay, at Bristol Crown Court on Monday, January 19.
“This undermines the basic ethics of business. The Department of Business, Innovation & Skills will not tolerate such activity. By pursing Mr Dixon through the court for these criminal offences the department has secured compensation for several victims as well as a confiscation order for the benefit Mr Dixon obtained in the commission of his crime.
The enforcement of the compensation will be dealt with by HM Court Service.”
BIS said that between November 30, 2009 and April 1, 2011, Dixon, also known as John William Crossman, acted as a director or directly or indirectly of West Translations Limited (company number 07091468), and of Aplingo Limited Guernsey (company number 50820), while disqualified.
Dixon, of Eastcombe, near Stroud, admitted the charges and in December 2013 he was sentenced to 12 months concurrent imprisonment on each count, which was suspended for two years.
He was ordered to undertake 200 hours unpaid work in the community and was disqualified from acting as a director for a further seven years.
The court heard that Mr Dixon benefited personally from his criminal conduct and did not pay a number of creditors for works, which they carried out on his behalf.
The unpaid invoices ranged from £35 to £16,702. In total BIS sought compensation for 75 identifiable victims.
BIS initiated confiscation proceedings, which resulted in the court ordering £61,340 to be confiscated, £132,361.03 to be paid in compensation and a contribution towards costs if £6,292.97. All £200,000 must be paid within six months.
The conviction followed a full criminal investigation and prosecution by the Department for Business, Innovation and Skills (BIS).

Saturday, 26 October 2013

Police apology for 'incomprehensible' translation of Diwali safety leaflet

http://www.leicestermercury.co.uk/Police-apology-incomprehensible-translation/story-19992108-detail/story.html 
October 26, 2013

Police apology for 'incomprehensible' translation of Diwali safety leaflet
Police have apologised for issuing a poorly translated Diwali safety leaflet that Punjabi speakers were unable to understand.
The force teamed up the fire service, Leicester City Council and Crimestoppers to send out 12,000 special greetings cards with tips to help people enjoy the Festival of Lights.
However a translation of the safety advice, organised by the police, has been described as "incomprehensible" by Punjabi speakers who say it has sentences which do not make sense and grammatical mistakes.
Accompanying Gujarati and Hindi translations on the same leaflet are correct.
Professor Shingara Dhillon, from Rushey Mead, was one of thousands of people who had the baffling Diwali greeting delivered to their homes.
Prof Dhillon, a member of the Panjabi Arts, Cultural and Literary Council UK, said: "It is a good idea to translate this information because there are 36,000 Punjabi speakers in Leicester.
"However, they have just done an awful job of it. It's not in proper Punjabi language.
"Lots of people have come to me and say they can't understand it.
"It looks like it has been done in a huge rush. It is very bad because the safety information is very important.
"The problem would have been obvious straight away.
"It's very embarrassing but also serious."
A police spokeswoman admitted the translation was "of a poor quality".
She said all three translations, each costing £42, had been given to an unnamed external company.
No further copies of the translation are to be distributed ahead of Diwali day on Sunday, November 3, but the spokeswoman said most of them had already been given out.
She said: "The leaflet was produced with good intention and we sincerely apologise for any upset or offence this may have caused. We will ensure that no further copies of the translation are distributed and will take the matter up with the company which provided the translation.
"This year the decision was made to translate the safety advice and greetings into three languages – Punjabi, Hindi and Gujarati – to ensure the information was accessible to a wider range of people whose first language isn't English.
"Leicestershire Police arranged for the text to be translated through an external company. The translated text was then produced as a leaflet which was inserted into the greetings cards."


Wednesday, 17 November 2010

Lincoln Prison handbook's 'execution' error spotted

http://www.bbc.co.uk/news/uk-england-lincolnshire-11774367 
17 November 2010

Lincoln Prison handbook's 'execution' error spotted
A translation error at a UK prison labelled an exercise yard as an "execution yard" in the draft of an information booklet for Russian inmates.
An inspection report mentioned the faux pas at Lincoln Prison in a section on foreign prisoners.
The translation was spotted by a member of staff at the proof stage, the Ministry of Justice said.
The report said all translated material "should be verified."
'Not funny'
No other translation errors were noted in the report.
Nick Hardwick, chief inspector of prisons, said: "This is an example where actually making sure prisoners have properly translated material is important.
"You could treat it as a bit of a joke unless you were that prisoner and you didn't understand how the British prison service worked and came from a country that still had execution yards. It wouldn't be a funny thing for him."
The report praised the prison for having a better range of translated information for the 82 foreign national prisoners, but said staff had raised concerns that some translations were not "entirely accurate".