24
June 2013
Courts: Translation Services
Justice
John
Leech (Manchester,
Withington, Liberal Democrat)
To ask
the Secretary of State for Justice what estimate his Department has made of the
costs of jobs procured outside the framework agreement between his Department
and Capita IT under the interpreting and translation services and applied
language solutions contract.
Helen
Grant (Maidstone
and The Weald, Conservative)
There has
been a dramatic improvement in the performance of the interpreter contract
since initial problems at the start of 2012, with the vast majority of bookings
now being completed and a major reduction in complaints. Our changes saved
taxpayers £15 million in the first year of the contract. We have recently put
in place a series of changes to fees to drive further improvement, following
discussions with interpreters and the contractor.
The Ministry
of Justice is currently in the process of collecting data about interpretation
jobs procured outside of the framework. This work is being progressed in light
of recommendations made by the Justice Committee. I will be in a position to
confirm on our estimate of monthly expenditure from April 2013 onwards after
the summer, once this data has been collected and verified.
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