28 January
2020
North Yorkshire refugees 'struggle to access
pharmacy interpreters'
Charity Healthwatch
North Yorkshire carried out an investigation at 25 pharmacies across the
county, seeking advice for Arabic speakers.
Only four were able
to provide an interpreter. One suggested "calling round until they got a
Muslim pharmacist", it said.
The NHS said no-one
should be disadvantaged in accessing care.
The charity said it
used "mystery shoppers" at pharmacies across the county to look at
how refugees were able to access medical treatment.
Health professionals
relied on online translation services it said, despite NHS guidelines saying to
avoid it. […]
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