18
July 2012
New
Inquiry: Interpretation and Translation services and the Applied Language
Solutions contract
The Justice Select
Committee is launching a call for written evidence on the provision of
interpretation and translation services since Applied Language Solutions (ALS)
began operating as the Ministry of Justice’s sole contractor for language
services in February 2012.
Specifically we will seek
to explore six areas:
- The rationale for changing arrangements for the provision of interpreter services
- The nature and appropriateness of the procurement process
- The experience of courts and prisons in receiving interpretation services that meet their needs
- The nature and effectiveness of the complaints process
- The steps that have been taken to rectify under-performance and the extent to which they have been effective
- The appropriateness of arrangements for monitoring the management of the contract, including the quality and cost-effectiveness of the service delivered.
The deadline for submissions
is Monday 3 September 2012.
Call for evidence:
Written evidence should be
in MS Word (no later than 2007) or rich text format (please do not send PDF’s)
with as little use of colour or logos as possible, and sent by e-mail to justicecommemo@parliament.uk.
The body of the e-mail must include a contact name, telephone number and postal
address. The e-mail should also make clear who the submission is from. Deadline
for submissions is Monday 3 September 2012.
How to respond
Written evidence should be
in Word (no later than 2007) or rich text format with as little use of colour
or logos as possible, and sent by e-mail to justicecommemo@parliament.uk.
The body of the e-mail must
include a contact name, telephone number and postal address. The e-mail should
also make clear who the submission is from.
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